Terms of service

My Pharma Spot is committed to the privacy and security of each user's personal data. The information collected is used only for order processing and user identification. Our priority is to ensure the security and privacy of your data, always with discretion, transparency and respect, in accordance with current legislation.

Personal Data

To send orders, we request clear personal information during the account registration process, such as name, address and phone number. This information will be shared only with our logistics operators and collaborators, with the aim of guaranteeing the satisfaction of your order.

This data is necessary for registering on the site and for accessing the purchase and other functionalities. In addition, they allow the unequivocal identification of the registered user, speeding up the process of sending and paying for orders more fluidly and quickly.

All personal data obtained directly or indirectly through this site will be used exclusively by My Pharma Spot and never given to third parties.

Direct Marketing

In My Pharma Spot, in accordance with the Law on the Protection of Personal Data, the user always has the right to object to direct marketing, unless the user has explicitly selected this option during the registration process, authorizing the use of the email address for manual or automatic sending of newsletters or personalized contacts about product updates, promotions or other relevant information. You can unsubscribe from direct marketing at any time by following the instructions contained in each marketing e-mail received or by changing your personal account settings in the Client Area of the My Pharma Spot platform.



My Pharma Spot recognizes the importance of protecting the privacy of minors in the online world. Therefore, personal data of minors between the ages of 16 and 18 can only be provided by their legal guardians. My Pharma Spot cannot be held responsible for the accuracy of personal data provided by individuals who commit identity fraud.

Intellectual and Industrial Property Rights

All the intellectual and industrial property rights of the www.mypharmaspot.com website are reserved. The site and all its contents, including, among others, articles, opinions, texts of a commercial nature, photographs, images, clips, videos or audio, as well as trademarks, logos, domain names and any other elements protected by intellectual property rights and / or industrial, are the property of My Pharma Spot or third parties who have authorized its use and are protected against unauthorized use, copying or disclosure by their owners.

All personal data listed above, relating to information entered by the customer, or any automatic information relating to products purchased, views, means of payment, data collection, e-mail and other interactions with the site of My Pharma Spot are stored in secure databases, accessible only via online platform and by users duly authorized, accredited and identified. Personal and private data and all e-mail are kept in My Pharma Spot's Database.

All virtual data is fully protected by electronic security means, including data encryption between server and client equipment.

Regular backups of all data are made to prevent data loss. These backups are encrypted and kept in a secure location inaccessible to unauthorised persons.

Data Storage and Security
In some circumstances, physical data carriers (paper) may be created, such as name and address labels for parcel packaging, which will be accessible to the carrier and the recipient, and printed receipts containing name, address (and, optionally, TIN), which will be accessible and addressed only to the customer.

The user of My Pharma Spot ® can confirm the information provided and how it is processed. If desired, he can request the manual removal of his personal data. The user always has access to view, modify or complete deletion of their personal data contained in the files of My Pharma Spot ® through your Client Area.

By using the site www.mypharmaspot.com, the user accepts this privacy policy. We reserve the right to change this policy without prior notice. We therefore recommend that you consult our privacy policy regularly to keep up to date.

If you have any questions about our Privacy Policy, please contact us at geral@mypharmaspot.com.