Purchase Process

General Information

At My Pharma Spot ® you are not required to register, but doing so makes your shopping experience more enriching and complete, and allows you to fully enjoy all features, such as access to special campaigns and offers.

After registering, you can log in to My Pharma Spot ® with the email you provided and the password you chose, and in this way, you can always check your past purchases in the Customer Area, where you can also access all your personal data and choose not to receive promotional messages, limiting communication exclusively to messages regarding your order status.

Navigation and Product Selection

To find the product you want, you can browse through the Category Menu or use the "Quick Search" option at the top of the page. By clicking on the product name or image, you can view detailed specifications. You can also use the "Featured Products" and "Promotions" menus to access items of interest. The price shown for each product includes the applicable VAT, but does not include shipping costs, which will be added after selecting the delivery method.

Shopping Cart

When you click on "Add to Cart" for a product, it will be automatically added to your "Shopping Cart," where you can manage, add, or remove items, as well as edit the quantities of selected products and confirm the total to pay (excluding shipping). After this process, you can register for the first time or log in to the website with the email you provided and the password you chose.

Finalizing Your Order Process

When you want to finalize the order for the products you have added to your "Shopping Cart," you can click on the "Buy" button at the top right of the page or on the "Shopping Cart" page itself. If you have not yet logged in, after clicking "Buy," a field for "Login" will appear at the beginning of the "Finalize Your Purchase" page.

If you have not yet registered on our website, you can still complete your purchase as usual, ensuring you fill in all the necessary fields for your order correctly.

After we receive your order, we will send a confirmation email with the description of the ordered products. Your order will be prepared and stock will be reserved once payment is made. Delivery will be made to the previously indicated location within up to 72 hours by our logistics operator, except in the event of stock shortages.

Questions, Suggestions, and Complaints

Contact the My Pharma Spot ® customer support line at 220 995 654 (local call rates apply), via the Support Chat at the bottom of the www.mypharmaspot.com website, by mobile phone at 910 209 980, or by email at geral@mypharmaspot.com.

We appreciate you choosing My Pharma Spot ® for your health and beauty product purchases. We are here to help!