Privacy Policy

My Pharma Spot | Privacy Policy

  • General Information

    My Pharma Spot is committed to the privacy and security of each customer's personal data, which are only used for order processing and customer identification. The security and privacy of your data are also our priority, as is your health & wellness.

    Our goal is to provide a personalized and high-quality service. We are committed to keeping all its elements safe, always with the greatest discretion, transparency, and respect, not using this information for any other purpose, in any way. We always comply with laws and regulations.

  • Personal Data

    For My Pharma Spot to proceed with the shipment of your orders, it clearly requests its customers, in the account registration process, some personal information (such as name, address, and telephone number). This information will be shared with our logistics operators and our employees, to ensure the satisfaction of your request.

    All these elements are necessary when registering on the website to be able to access the purchase functions and other functionalities. In addition, it serves to unequivocally identify the registered person, as well as speeding up the process of sending and paying orders, making it more fluid and easier.

    All personal data obtained directly or indirectly through this website will be used solely and exclusively by My Pharma Spot and never transferred to third parties.

  • Direct Marketing

    At My Pharma Spot , according to the Personal Data Protection Law, the customer has always the right to oppose direct marketing, unless an option is explicitly selected by the customer in the registration process, authorizing the use of the email provided for manual or automatic newsletters or personalized contacts about product updates, promotions, or other information, when applicable. You can always reject the direct marketing subscription at any time, in the following ways:

    * follow the instructions in each marketing email received in your email

    * change your personal account settings in your personal area on the My Pharma Spot website
  • Minors

    My Pharma Spot recognizes the importance of protecting the privacy of minors in the interactive online world. Personal data relating to minors between the ages of 16 and 18 can only be made available by holders of parental responsibilities. My Pharma Spot cannot be held responsible for the lawfulness of the processing of personal data provided by people who commit fraud regarding their identity.

  • Intellectual & Industrial Property

    All intellectual and industrial property rights on the website www.mypharmaspot.com are reserved. The website and all its contents, including without limitation, articles, opinions, other commercial texts, photographs, images, clips, videos, or audio, as well as brands, logos, domain names, and any other elements that may be covered by intellectual and industrial property rights, are property of My Pharma Spot or the property of third parties who have authorized their use, and are protected from use, copying or disclosure that has not been expressly authorized by the holders.
  • Data Storage Security

    All personal data mentioned above, related to information given by the customer, or any automatic information related to purchased products, visualizations, payment methods, data collection, e-mail, and other interactions with the My Pharma Spot website are stored in a secure database, only accessible via the online platform and by duly authorized, accredited, and identified users. Personal and private data and emails are kept in a database of My Pharma Spot .

     

    All virtual data is fully protected by electronic security means, including encryption of data between server and client equipment.

    Regular backups of all data are performed to prevent data loss. These backups are encrypted and kept in a secure location and inaccessible to unauthorized elements.

     

    Physical data media (printed) may be created in the following circumstances:

    - Name and address labels for order packaging - accessible to the carrier and recipient;

    - Printed receipts containing name, address (and, optionally, VAT) - accessible and addressed only to the customer.

    Any costumer at My Pharma Spot will be able to confirm what personal information was provided and how it was processed. If you wish, you can make a manual removal request, but you always have access to visualise, change or completely delete your personal data contained in the files of My Pharma Spot , through your personal area.

    When using the www.mypharmaspot.com website implies acceptance of this privacy agreement. The site team reserves the right to change this agreement without notice. Therefore, we recommend that you check our privacy policy regularly to be always up to date.

    For any questions about our Privacy Policy, please contact us at geral@mypharmaspot.com.

  • Customer Rights

    We take the protection of your personal data very seriously. We will always treat personal data confidentially and with the greatest transparency and loyalty. We have a dedicated Customer Support Team ready to deal with your requests related to the subjects mentioned above. You can contact our Customer Support Team by email at geral@mypharmaspot.com.
    If you consider that My Pharma Spot is processing your personal data incorrectly, please, email geral@mypharmaspot.com. Likewise, any personal data related subjects have the right to complain to protection control authorities.
  • Updates to Our Privacy Policy

    We may need to update our Privacy Policy in the future. The most recent version will always be available on our website. We are committed to communicating any significant changes to this Privacy Policy, such as the purpose for which we use your personal data, the identity of the controller or your rights and other related information.

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