All personal data mentioned above, related to information given by the customer, or any automatic information related to purchased products, visualizations, payment methods, data collection, e-mail, and other interactions with the My Pharma Spot ® website are stored in a secure database, only accessible via the online platform and by duly authorized, accredited, and identified users. Personal and private data and emails are kept in a database of My Pharma Spot ®.
All virtual data is fully protected by electronic security means, including encryption of data between server and client equipment.
Regular backups of all data are performed to prevent data loss. These backups are encrypted and kept in a secure location and inaccessible to unauthorized elements.
Physical data media (printed) may be created in the following circumstances:
- Name and address labels for order packaging - accessible to the carrier and recipient;
- Printed receipts containing name, address (and, optionally, VAT) - accessible and addressed only to the customer.
Any costumer at My Pharma Spot ® will be able to confirm what personal information was provided and how it was processed. If you wish, you can make a manual removal request, but you always have access to visualise, change or completely delete your personal data contained in the files of My Pharma Spot ®, through your personal area.