Terms & Conditions
It is possible to use the website www.mypharmaspot.com with different access profiles: anonymous users (not authenticated) and registered users (authenticated in My Pharma Spot ®).
The user is responsible for keeping their information personal as registered always complete, true and up to date. My Pharma Spot ® is not responsible, nor can it be held responsible, for the information transmitted by users. The use of the website www.mypharmaspot.com implies that the user assumes that he is of legal age to use all services, namely eligibility to make purchases and respective payments, as well as assumes to be responsible and legally liable for all his acts carried out on and through the website.
The user undertakes to use the website www.mypharmaspot.com solely for the purpose for which it is intended and through the interface and tools provided, not trying to use the even improperly, by means, or for illicit purposes.
My Pharma Spot ® reserves the right to prevent the use of services or features, as well as to block or delete personal information, upon notice, in situations of non-compliance with legal terms or user misconduct, as well as reporting any illegalities or illegal acts to the authorities, if applicable.
Under Ordinance No. 1427/2007 (DRE) of the Ministry of Health, the dispensing of medicines with home delivery is limited to the municipality where the parapharmacy is installed and neighboring municipalities.
The user undertakes to safely preserve the access data to My Pharma Spot ®, and is not responsible, nor can it be held responsible, for any loss or damage caused by the use of the user's login data or other Account Information, when used by others, with or without the owner's knowledge.
My Pharma Spot ® requests the user to notify any failures found, as well as suggestions or criticisms about their online experience with us. through the email address, firstname.lastname@example.org or the other contact channels present on the
site. The opening hours of our contact channels are from 9:00 to 18:00 (WET) from Monday to Friday.
All information contained on the My Pharma Spot ® website or any information provided
by our employees, whether by telephone, e-mail, fax, letter, or any other form of physical or electronic communication, has the sole purpose of informing and assist the customer in the purchase, not dispensing with the advice of specialists or his/her attending physician, when applicable.
My Pharma Spot ® is associated with a parapharmacy: HealthCo. Unipessoal, Lda.
| NIF: 515 589 861, headquartered at Rua do Verdinho, nº 155. 4400-333, Canidelo -
Vila Nova de Gaia, Porto, Portugal, with opening hours from 9:00 am to 6:00 pm: 00 (WET) from Monday to Friday.
You can obtain personalized pharmaceutical advice through
the various contacts available at My Pharma Spot ®.
My Pharma Spot ® is responsible for ensuring that the product sheets are kept up to date under what is informed by the partners, namely concerning their characterization, description, and image, and in accordance with the legislation in force .
Nevertheless, unexpected errors may occur momentarily, such as temporary changes in service conditions, faults or other lapses, sudden fluctuations in supplier prices, computer failures or the intervention of factors beyond My Pharma Spot ®.
The photos shown on the site are merely illustrative, so we recommend that you consult the product description for better information about the respective characteristics of the items you intend to purchase. If necessary, consult Customer Support.
Prices and product specifications are subject to change without notice. Despite My Pharma Spot's extreme attention to keeping all information up to date, some products may contain an incorrect price, so we will check prices whenever we process orders. If the product price is lower than the advertised price, we will refund the difference. If the price is higher, we will inform the customer by e-mail or by telephone and we will wait for his decision to accept the new proposal or cancel the order.
Promotional codes available for use on the www.mypharmaspot.com website only imply the use of a single promotional code per order, even if the website allows the insertion of several cumulative codes. In this case, My Pharma Spot is entitled to cancel the order.
Validation of the order assumes that the customer is aware of and accepts the General Terms and Conditions of Sale of the website www. mypharmaspot.com
In the event of a temporary shortage of stock, the customer's order will be put on hold until delivery can be ensured. When this situation occurs, the customer will be informed, through telephone contact and/or e-mail with which he registered. If your order includes products with immediate and non-immediate availability, you can split your order.
Through the My Pharma Spot ® Customer Support Service, the customer can request that the products be delivered separately.
One of the biggest advantages of being a My Pharma Spot ® customer is that when you shop at www.mypharmaspot.com you will always find a wide variety of promotions and coupons/discount vouchers associated with special campaigns.
Conditions for using Coupons/Vouchers:
• You can only use one coupon/voucher for each purchase;
• When using the voucher code, in the shopping cart you can consult the instructions for using properly identified
• If you need any additional information, do not hesitate to contact the My Pharma Spot ® Customer Support Service.
My Pharma Spot ® reserves the right to change its promotional policy and concession of coupons/vouchers at any time and to keep the associated conditions and policies always up to date for customer clarification.